About Us

RETURN & EXCHANGE within 90 days
FREE U.S. SHIPPING over

TRACK ORDER
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review
CONTACT US?
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

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Track Order
CONTACT US
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

RETURN & EXCHANGE within 90 days

FREE U.S. SHIPPING over

FROM THE CREATORS OF CustWit

CustWit specializes in personalized gifts manufacturing. With our services, you can upload your photo, design artwork to order a unique personalized gift.You can follow us on Facebook, Instagram and Youtube.

FB https://www.facebook.com/custwit/

INS https://www.instagram.com/custwit/

YTB https://www.youtube.com/@CustWit

We offer lower prices and faster turnaround than other personalized gift websites because we do all the work ourselves that is required to make a perfect personalized product. That’s why many customers come back and refer us to all their friends, family, and colleagues! We make sure that every client is happy and would use us again in the future. Hopefully, we can make you feel the same way!

Sharing love and thoughtfulness. Assimilating into personalized design. Alive with sincere emotion. Creating kindness and personality. We're on a quest to bring excitement to all!

We want each and every single one of our customers to have an easy and fabulous experience because that's the way shopping should be! If a customer is struggling with ordering or with an existing order, our customer service team is happy to help and available to assist and ensure a smooth and hassle-free experience.

CustWit cares about our customers and recognizes the importance of a happy customer.

Customer service email: cs@custwit.com

Company Name:

HEARTINK GIFTS INC.（EIN：415068829）

Address:

8 THE GREEN STE A ，DOVER, DE 19901

Customer Support:
cs@custwit.com

Website:
https://custwit.com/